Not all data processing is performed by VIKTOR. Some operations have been outsourced to third parties. This page provides information about the parties whose services we use for our customers' data processing operations and/or for certain of our own data processing purposes.
VIKTOR currently uses the following sub-processors to process customers' data to provide services to our customers:
| Sub-processor | Location | Purpose | What | Why |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Germany, UK, Ireland, Australia, US | Cloud infrastructure (IaaS) | AWS is the cloud provider that we use to run our Platform. AWS hosts, processes, and stores your (encrypted) account information. We encrypt data in transit and at rest. | AWS provides us with a reliable, scalable, and secure global computing infrastructure. In addition, AWS data centers have rigorous security, physical, and environmental controls to ensure these risks are mitigated. This empowers our users to engineer the awesome in a secure and sustainable manner. |
| Microsoft Corporation | EEA | Business administration, support, and related services | Microsoft is company providing us with the tools to perform our day-to-day work. They store email correspondence; they provide Team communication; they provide Identity (IdP) | Microsoft is the industry standard for business administration. We use it for internal and external communication, and we use their Identity Provider service to keep track of and provide access for our employees in a secure and centralized way. |
| Exact Holding B.V. | The Netherlands | Bookkeeping purposes | Exact Holding is a company providing accounting software. Exact processes and stores client billing information. | Exact Holding helps us keep track of all our accounting and billing information. When you are a paying customer, you will get an invoice through ExactOnline. |
| Freshworks Inc. | United States | Recruiting personnel | Freshworks is a company providing recruitment and HR software. Freshworks processes and stores applicant data, during our hiring process. | Freshworks provides us with a cloud based solution to process applicant data. This ensures that we do not store any PII locally or in emails, and makes it easy to process and delete all data after the hiring process. |
| Google, Inc. | World-wide | Application analysis services | Google provides the analytics tools that we use to gain insight into prospects. | Google Analytics gives us insight into the types of personas that are interested in engineering automation. This allows us to share the right content with the right people, to unlock the world's engineering potential. |
| HubSpot, Inc. | Ireland | Customer relationship management | Hubspot is the CRM provider that we use to keep track of our customer relations. Hubspot processes and stores client and prospect contact information. | Hubspot has helped us nurture new and existing customer relationships. It optimizes our communication with our customers and prospects, and ensures that they receive the best possible support and care. |
| Vimeo, LLC | United States | Sharing (educational) video content | Vimeo is the video hosting platform that we use to share our educational videos and other video content. Vimeo processes IP-addresses when the video content is loaded. | Vimeo's scalable network ensures our VIKTOR videos are accessible worldwide. This lets us focus on creating quality content that highlights VIKTOR's potential in engineering. |
Prior to engaging with any sub-processors, we perform due diligence to evaluate their privacy, security and data processing practices, and enter into a Data Processing Agreement with them.
As our business grows and evolves, we may add, remove, or update our subprocessor information if we determine that the processing activity will improve or enhance our ability to deliver our products and services to you. Please check back frequently for updates.
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